Privacy Policy

01. Information We Collect

When you submit a business inquiry through our website, we collect information you provide, which may include:

• Full Name

• Company or Organization

• Email address

• Phone number, if provided

• Inquiry Subject

• Message and project requirements

• Privacy consent acknowledgement

We use this information to receive, review, and respond to your inquiry.

02. How We Use Your Information

We use information submitted through the Business Inquiry Form to:

• Review and respond to business inquiries

• Understand project or service requirements

• Communicate with prospective clients and business partners

• Maintain relevant inquiry records for business correspondence

Information submitted through the form is not intended to be used for unrelated marketing purposes without an appropriate lawful basis.

03. Legal Basis for Processing

KRISCO processes personal information for the purposes described in this Policy based on the applicable lawful grounds for processing.

Where we rely on consent, we request it through a clear affirmative action, such as the privacy acknowledgement provided before submission of the Business Inquiry Form.

04. Data Storage & Security

Business inquiry submissions are stored through the website's configured submission system and are made available to personnel authorized to handle the inquiries.

KRISCO takes measures appropriate to the nature of the information and its processing activities to protect personal information against unauthorized access, use, or disclosure.

05. Data Retention

Information submitted through the website is retained for the period necessary to manage business inquiries and related correspondence, subject to applicable legal and operational requirements.

The applicable retention period or criteria are:

Inquiry records are kept for as long as needed to handle the inquiry and any resulting business relationship, and are then deleted or anonymised, unless a longer period is required by law.

06. Sharing of Information

Information submitted through the Business Inquiry Form may be accessible to personnel responsible for handling the inquiry and to service providers involved in operating the website, processing submissions, or delivering email notifications, as applicable.

Any disclosure or processing by service providers must be consistent with the applicable processing purposes and legal requirements.

07. Your Privacy Rights

Subject to applicable law, you may have rights regarding the personal information KRISCO processes about you, including rights to:

• Request information about the processing of your personal information

• Request access to or correction of your information

• Request deletion or restriction of processing where applicable

• Withdraw consent where processing is based on consent

• Submit privacy-related questions or requests

To submit a privacy-related request, please contact KRISCO using the details provided below.

Requests will be handled in accordance with applicable legal requirements.

08. Cookies & Third-Party Services

The website may use technical functions or third-party services necessary for website operation.

Details of any cookies, analytics tools, embedded maps, or other technologies that process visitor information will be provided where applicable.

09. Changes to This Policy

KRISCO may update this Privacy Policy to reflect changes in its website operations, data processing practices, or applicable requirements.

The latest version will be made available on this page with an updated publication date.

10. Contact Us

For privacy-related questions or requests, please contact:

PT Krisco Bhakti Persada

Email: contact@krisco.co.id

Address: Komplek Pergudangan Ragam Jemundo Blok D-3, Taman, Sidoarjo 61257, East Java, Indonesia.